Privacy Policy

Creative Knot ("we," "us," or "our") is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, email address, phone number, postal address, and other contact details provided by you when you request a service, sign up for our newsletter, or contact us.
    • Payment Information: Credit card details, billing address, and other payment-related information required to process transactions.
    • Project Details: Information related to your design project, including preferences, feedback, and content necessary to complete the work.
    • Website Usage Information: Data collected automatically when you visit our website, including IP address, browser type, device information, and browsing behavior (e.g., pages viewed, time spent on the site).
  2. How We Use Your Information

    We use the information collected for the following purposes:

    • Service Delivery: To provide graphic design and related services, and to communicate with you about your projects.
    • Payment Processing: To process payments for services rendered and to manage invoicing and billing.
    • Marketing Communications: To send newsletters, promotions, or other information that may be of interest to you. You can opt out of these communications at any time.
    • Website Improvement: To analyze website usage and improve the functionality and user experience of our site.
    • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
  3. Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information with:

    • Service Providers: Third-party vendors who assist with payment processing, email communications, and other business operations. These service providers are obligated to keep your information secure and use it only for the services they provide to us.
    • Legal Requirements: If required by law or in response to legal processes, we may disclose your information to comply with legal obligations or protect our rights.
  4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

  5. Your Rights

    You have the following rights regarding your personal information:

    • Access: You may request access to the personal information we hold about you.
    • Correction: You may request that we correct any inaccuracies in your personal information.
    • Deletion: You may request that we delete your personal information, subject to certain legal obligations.
    • Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
  6. Cookies

    Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some features of our website may not function properly without cookies.

  7. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

  8. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  9. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

    Creative Knot

    166, Rajdanga goldpak
    Kolkata, 700107
    admin@creativeknot.com
    +91 9830535657

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